At Coal Creek Family Vision, our team of optometrists & optical technicians are here to provide your family with state of the art eye exams as a partner to educate you on your eye health.
Each patient is unique and we believe your visit to the optometrist is more than just a new prescription!
New and returning patient’s exams always begin with a comprehensive eye exam that includes a touch free experience and options for those not keen on dilation.
If eyeglasses are in your future, our optical team is onsite and ready to help you define your personal style and express yourself through a dynamic assortment of frames!
We have personalized solutions for your computer needs, sports frames, prescription sunglasses, contact lenses and more!
The patient center is where you can find all the information about what to expect during your next visit with us as well as important material to know before your appointment to save time!
Access your exam history, current prescriptions, and download your previous invoices by logging into your patient portal above.
We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient.
Coal Creek Family Vision believes in providing the best value for you and your family. We have worked diligently to source the best vision solutions to accommodate all budgets for both our private pay and insurance funded patients.
If you are working with a modest budget, we have options that fit perfectly within most vision plans, offer value based product lines to minimize private pay out of pocket expenses, and also have partnered with Care Credit allowing you to spread out your payments for up to 12 months!
The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free.
To learn more or apply for the card, click “Learn More” below:
Paying for your prescription glasses/sunglasses and exams is easier and more affordable by using your qualifying pre-tax contribution programs!
The providers at Coal Creek Family Vision do more than routine annual eye exams to support your ocular health without the need to refer you out; which in turn helps to keep your out-of-pocket medical costs down.
Below is a breakdown of terms/expenses that may be applicable to your upcoming visit.
Medical Visits may be subject to a copay, coinsurance, and/or deductible:
This is typically a set dollar amount found on the front of your insurance card or patient insurance portals.
This is a percentage of the cost of your covered health care services. Due to the variability in how much an insurance company covers on your behalf, you may pay on the date of service and/or receive an invoice for any remaining out of pocket expenses as determined by your insurance company.
This is your out of pocket amount that needs to be met before your insurance plan starts to pay on your behalf. If you have not met your deductible at the time of service, you will receive an invoice for any remaining out of pocket expenses as determined by your insurance company.
You can come work with one of our team members whenever is convenient for you if you already have a valid/current prescription.
To ensure you have plenty of time to make the best decisions without being rushed, we ask that you arrive at least an hour prior to closing.
We work with local labs to ensure you are getting the best quality but also the most efficient timelines.
The majority of our orders are ready for you to pick up within 7-10 business days.
Our system will automatically alert you via text or email once they are ready for pick up!
It is recommended that you have an Annual Eye Exam to stay current on your health and wellness visits.
That being said, your glasses and contact lens prescriptions are valid for 2 years in the state of Washington unless otherwise noted.
Patients new to contact lenses or patients that have specific medical presentations may notice a 1 year expiration date on their contact lens prescriptions.
You can access your current prescriptions, exam history and download your previous invoices in the Patient Portal free of charge 24/7 or you can pick up a printed copy in person.
If you have not logged into your patient portal before, check out the Patient Portal Instructions to reset your password as well as basic navigation guidance.
We would like to first thank you for your support as we move through the changing climate that COVID has presented each of us uniquely, but also as a community. As a family-focused business, we have implemented the following efforts to help protect the vulnerable members of our patients, staff, and the local community.
Again, your understanding, cooperation and support are greatly appreciated! Thank you from the Coal Creek Family Vision Team!