COVID-19 Protocols

Listed below are some protocols we have implemented in efforts to protect our patients, staff, and community.  Thank you for your cooperation and support in helping us provide the safest environment possible.

  • Masks are required for entry for all visitors.
  • We ask that you come alone to your appointment whenever possible.  Should a patient require a parent, guardian or caretaker, we can allow a maximum of one additional person into the office.
  • We are utilizing a virtual waiting room, and ask that you wait in your vehicle and call or text when you arrive for your appointment.  We will call you as soon as the clinic has been properly sanitized and readied for you.  Our door is locked to control access to the office but we are open.
  • We are limiting the number of guests in the office at any one time to assist in social distancing.
  • We ask all guests to wash their hands or use provided hand sanitizer on arrival.
  • We are sanitizing all common area surfaces and equipment before and after patient arrival.   
  • We are screening temperatures of all patients/visitors and staff with a no-contact thermometer.  Visitors with temperatures exceeding 100F will be not be allowed entry and will be asked to reschedule.
  • We will be asking all patients and visitors the following questions:
    • In the past two weeks have you experienced onset of any of the following signs or symptoms of COVID-19?
      • Fever
      • Shortness of Breath
      • Loss of taste
      • Loss of smell
      • Chills
      • Sore throat
      • Cough
    • If the answer to any of these questions is “yes”, we will reschedule any appointment.
  • We are sanitizing all eyeglass frames that are handled prior to replacing them on the frame displays.
  • We are offering non-contact payment options and paperless prescription and receipt access via our patient portal
  • We have upgraded our HVAC system to include Global Plasma Solutions Needlepoint Bipolar Ionization air purification technology.  This system is designed to reduce the number of airborne pathogens present.  It is currently utilized in commercial aircraft, hospitals, and the White House.  Additional upgrades to improve circulation in exam rooms have also been made.

YOUR UNDERSTANDING, COOPERATION AND SUPPORT ARE VERY APPRECIATED!  THANK YOU!